Privacy Policy

Last updated: 13/08/2024

Eroscom.shop is committed to protecting your privacy and ensuring that your personal data is processed securely and transparently. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, create an account, subscribe to our newsletter, or contact us via our contact form.

1. Data Controller

• Name: Santiago Vélez Reyes
• Address: Calle Dulce Chacón 49, 28050, Madrid, España
• Email: info@eroscom.shop
• Website: www.eroscom.shop

2. Personal Data We Collect

We collect the following types of personal data from you:

• Contact Form: Name, email address, and any additional information you choose to provide in your message.
• Account Creation: Name, email address, billing and shipping addresses, and password.
• Newsletter Subscription: Email address.

3. Purpose and Legal Basis for Processing

We collect and process your personal data for the following purposes:

• Contact Form: To respond to your inquiries and provide customer support. The legal basis for processing is your consent, which you provide when submitting the form.
• Account Creation: To manage your account, process orders, and provide you with personalized services. The legal basis for processing is the performance of a contract to which you are a party.
• Newsletter Subscription: To send you marketing communications, updates, and promotions. The legal basis for processing is your consent, which you provide when subscribing to the newsletter.

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your inquiries submitted via the contact form.
• To manage your user account and process orders.
• To send you our newsletter and other promotional materials, if you have opted in to receive them.

5. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your personal data with:

• Service Providers: We may share your data with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please refer to our Cookie Policy [link to cookie policy].

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that such transfers are conducted in compliance with the GDPR and that your data is protected by appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review this policy periodically for updates.