Terms and conditions of use

Last updated: 13/08/2024

Welcome to Eroscom.shop! These terms and conditions outline the rules and regulations for the use of our website, located at www.eroscom.shop.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Eroscom.shop if you do not agree to all of the terms and conditions stated on this page.

1. General Information

2. Payment Methods

We accept payments via credit card and PayPal. All payments are processed through the PayPal system to ensure secure transactions.

Accepted Credit Cards:

  • Visa
  • MasterCard
  • American Express
  • Discover

PayPal: When selecting PayPal as your payment method, you will be redirected to the PayPal website to complete your purchase. You can pay either with your PayPal account balance or with a credit card via PayPal’s guest checkout option.

All transactions are subject to PayPal's terms and conditions. We do not store your credit card details. Any transaction information is handled securely by PayPal.

3. Shipping and Delivery

We ship to [list of countries or regions if necessary]. Shipping times vary depending on your location and the shipping method selected at checkout.

Shipping Costs: Shipping costs are calculated at checkout and vary based on the destination and the weight of the items purchased.

Delivery Times: Estimated delivery times will be provided at checkout. Please note that these are estimates and actual delivery times may vary.

4. Return and Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the item within 14 days of receipt for a refund, exchange, or store credit.

Conditions for Returns:

  • Items must be returned in their original condition, unused, and in their original packaging.
  • Proof of purchase (order number, invoice, etc.) must be provided.
  • The cost of return shipping is the responsibility of the customer unless the item was damaged or incorrect upon receipt.

Refunds: Refunds will be processed within 14 days of receiving the returned item. Refunds will be issued to the original payment method used at the time of purchase.

5. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

6. Limitation of Liability

Eroscom.shop and Santiago Vélez Reyes will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of or inability to use the website or the products purchased from the website.

7. Changes to These Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms.

8. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

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